EB-2 NIW Case Study: Colombian Overcomes Notice of Intent to Deny (NOID) to Create Safer Workplaces 

Colombia

Workplace Safety Consultant

A grocery store exchange that begins with raised voices and shifts into threats is not merely a customer service issue; for the cashier, it is a test of safety and composure. Such incidents occur daily in stores across the country, showing just how quickly an ordinary exchange can turn tense. In 2025, federal priorities, including the Executive Order “Unleashing Prosperity Through Deregulation,” place greater responsibility on employers to address these realities. Businesses are now called to do more than prevent incidents. They must equip their employees with the tools to stay calm, stay safe, and treat each other with respect.  

Our client recognized this need as a deep human challenge that demanded practical solutions. With a background in customer service leadership, she designed a framework that empowers employees to recognize emotional triggers, manage conflict with composure, and cultivate healthier relationships in the workplace. Her approach combines emotional intelligence, resilience training, and leadership development to help turn tense moments into opportunities for respect and understanding. 

The petition faced a Notice of Intent to Deny (NOID), requiring a clear, comprehensive, and strategic response. Drawing on his extensive experience guiding complex cases through heightened scrutiny, Colombo and Hurd’s Attorney Diego Menendez led the response with precision, presenting a record that addressed every concern and established the endeavor’s national importance. On September 10, 2025, United States Citizenship and Immigration Services (USCIS) approved the EB-2 NIW NOID approval for a workplace safety consultant. 

EB2 NIW Approval for Workplace Safety Consultant
Client Profile

Strength in Service, Vision in Leadership

With more than thirteen years of experience in business administration, our client has advanced from early roles in sales to leading nationwide customer service operations. In each position, she proved her ability to turn complex challenges into measurable results, from driving major revenue growth to overseeing digital transformations that cut costs and improved access during the pandemic. 

Her academic foundation reflects the same commitment to excellence that defines her professional path. She holds bachelor’s and master’s degrees in business administration from leading universities in Colombia and Spain, credentials that have equipped her with the analytical and strategic insight essential to guiding large-scale service operations and developing innovative training models. 

What distinguishes her work is a methodology she created to help employees face conflict with composure and empathy. Her approach equips frontline staff and leaders to de-escalate tense situations and protect their well-being. Colleagues and industry leaders credit her with creating programs that make service jobs safer and more supportive. She brings to the United States both a record of innovation and a vision for safer service industries that aligns with national priorities, strengthening the foundation for EB2 NIW NOID approval for workplace safety consultant success stories like hers. 

The Challenge

From NOID to Approval

Receiving a NOID is a major challenge in any immigration process. For our client, the NOID requested deeper clarification on how her evidence met the broader national interest standard. Even with a strong record already on file, the case now required a response that would connect each piece of evidence to the legal criteria with unmistakable clarity.  

Attorney Diego Menendez recalls that the challenge was not about lack of merit but about focus. The task was to help the adjudicator see how her work fits the national interest, step by step, with absolute clarity. “This is not unusual in EB-2 NIW practice, where requests can sometimes overlook key points,” he explained. “Our responsibility was to respond carefully and respectfully, to inform USCIS on the law, and to connect the client’s evidence to the national interest analysis.”

The NOID marked the central challenge of the case, calling for thoughtful advocacy that would illuminate the full significance of the client’s work within the established framework of the EB-2 NIW NOID approval for workplace safety consultant process.  

The Approach

Reframing the Law, Rebuilding the Case

Responding to the NOID requires a clear and disciplined approach. Rather than addressing each question separately, Mr. Menendez and his team presented an integrated response that linked the client’s record to the structure of the law. Every element of evidence was explained within the broader context of U.S. policy priorities on workplace safety and mental health, allowing the adjudicator to see the endeavor’s relevance in a holistic way.  Mr. Menendez notes that the most complex part arose when the initial analysis did not fully reflect the scope of the evidence. “We returned to first principles and guided the adjudicator through the law and the client’s record step by step,” he explains. “In doing so we provided a clear framework that showed exactly how her work met each criterion.” 

Our structured response became a model for EB2 NIW NOID approval for a workplace safety consultant, demonstrating how clarity and national relevance can align under the law. 

The Result

EB2 NIW Approval for Workplace Safety and Well-Being

This approval for a workplace safety consultant affirms the strength of both our client’s vision and the evidence behind it.  Her proposal to help service and retail teams prevent workplace violence stood out for how clearly it addressed a nationwide need.  Her program combined resilience training, emotional intelligence, and leadership tools into a hands-on model that helps U.S. businesses protect employees and customers. 

Attorney Diego Menendez highlighted why the petition succeeded: “This case was successful because the client had a clear and innovative vision that responded to a real gap in the U.S. economy. What made the case strong was her ability to present not only the ‘what’ but also the ‘how’ through a detailed business plan and a track record of expertise. Our role was to make sure that USCIS fully understood how her unique background and practical approach positioned her to carry out this work.”

This EB2 NIW NOID approval for workplace safety consultant case demonstrates how vision, strategy, and advocacy can work together to turn a professional mission into national recognition. 

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Attorney’s Perspective

Diego Menendez

Immigration Attorney

The most rewarding part was working with the client to highlight her innovations in workplace safety and employee well-being. She is deeply passionate about giving employees tools to manage stress, conflict, and potentially violent situations. Her work blends leadership training, emotional intelligence, and compassion in a way that could make a real difference in service industries that often lack this kind of support. Helping her bring that vision to life and seeing it recognized through EB2 NIW approval for a workplace safety consultant was deeply rewarding.